Product
The system a firm runs on.
Every part of Thistle attaches to a case. Contacts, dates, documents, notes, messages, billing, and client access belong to the matter they came from.
Cases
The organizing unit. A case carries the matter name and number, the court and judge, party roles, assigned staff, key dates, and status.
Inside cases →Contacts
Clients, attorneys, courts, judges, staff, and related parties live in one record set, each linked to the matters they appear on.
Inside contacts →Calendar
Hearings, appointments, reminders, and deadlines sit on one calendar, each showing the case it concerns.
Inside the calendar →Tasks
Staff assign work, see what is overdue, and close it from the list.
Inside tasks →Documents
Every document files under the matter it belongs to. Confidential material is marked and stays internal.
Inside documents →Messages
A call or email is logged in one step. Contact details come from the record rather than being retyped.
Inside messages →Notes
Internal staff notes stay attached to the case and separate from anything a client sees.
Inside notes →Billing
Time entries, invoices, balances, and payments sit against the case that produced them.
Inside billing →Client Portal
Clients see where their case stands, their hearings, what they need to do, and the documents the firm has shared.
Inside the client portal →Search
One query reaches contacts, cases, documents, dates, notes, and billing records.
The whole firm in one system.
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